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My U-Bell DB1 will not find the WIFI network.

Last Updated: Dec 29, 2017 01:23PM CST
If your U-Bell DB1 is not connecting to your WIFI network, check the following:

First time setup
  1. Ensure your phone is connected to the WIFI network you want the U-Bell to connect to.  Ensure this network is a 2.4Ghz network and not a 5Ghz network.  U-Bell DB1 WILL NOT CONNECT TO A 5GHZ NETWORK.


After setup
  1. Ensure you have good signal from the router to the doorbell.  
  2. You should not have to do any advanced setup typically unless your network requires it, such as static IP addressing or port forwarding

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