The Unidenvideo.com website requires the use of Internet Explorer 10 or 11 using 32-bit Windows. You will need this version to properly view the website. If you have 64-bit Windows, the application cannot be viewed through the unidenvideo.com website.
To ensure you have settings that will allow viewing, in Internet Explorer click on Tools > Internet Options > Security Tab > Trusted sites > Sites and ensure that www.unidenvideo.com is in the "zone".
Uncheck "Require Server Verification" checkbox and click "Add".
Close window and click OK.
When installing the OCX plug-in, you will need to disable any anti-virus so the program can be installed properly. Once installed successfully, there will be a solid black box on the screen.
Ensure there is nothing in browser settings blocking the Active X controls. See instructions from Microsoft on this subject.