Welcome, Guest Login

Support Center

BCDx36HP Updating the Firmware and Database

Last Updated: Jun 28, 2017 02:53PM CDT

First you will want to download the latest version of the Sentinel software from the HomePatrol website so that you can be sure you are getting the latest firmware and database updates. That can be downloaded from here:


Once you have the software installed, you will want to update the firmware by:

  1. Connecting the scanner to the computer (USB Cable Detected Select USB mode will display)
  2. Press "E" to select "Mass Storage".
  3. Select the UPDATE tab on the Sentinel software toolbar and click UPDATE FIRMWARE
  4. Click OK on the next window that comes up
  5. Once the update is completed, disconnect the scanner from the computer to allow the firmware to apply itself to the scanner. You will see a status bar in the screen of the scanner and then the scanner will start up once more on its own.
  6. Reconnect to the computer
  7. Select the UPDATE tab on the Sentinel toolbar once more and click UPDATE MASTER HPDB
  8. When the update is complete, select the SCANNER tab on the toolbar
  9. Click on the WRITE TO SCANNER and then OK on the next window

When the update is complete, you can disconnect your radio from the computer so you can set it up once more for your area.            

Contact Us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found