1. You will need to reset your monitor so you will begin with default settings. You can do this by clicking the settings button (3 dots) > General Settings > System Settings > Default Settings
This will place your monitor back to its factory default password which is 000000.
2. You will need to delete the device from your mobile application by swiping left and clicking DELETE.
3. Once #1 & #2 are completed, click "Add Device" on your mobile application to begin the setup process again.