Uniden wants to ensure you get connectivity from your DVR/NVR, knowing that all network configurations are different, we will provide the most common network port setups required.
Please see your router’s manufacturer support section for more information.
There is also a great wealth of information on the internet regarding port forwarding and CCTV/Video Surveillance information.
- One recommended site is: www.portforward.com to learn more about how port forwarding works in networks.
We commonly hear from customers the complaint that they are able to see their video recorder from a computer on the same router, but not from their phone or from a computer at another location. Here's a brief explanation of why this happens:
Every router these days has a built-in firewall which blocks traffic from the internet from accessing the internal local network behind the router. This firewall will also block you from accessing your newly purchased DVR or NVR when you are away from home, i.e. outside of the local network. The firewall will not block local traffic on the network from accessing the DVR, so you will still be able to view your camera system as long as you are at home and on the same network as the DVR.
Unless you enable port forwarding in your router you will not be able to view your cameras from elsewhere or from your phone using its cellular data connection.
Most Common Port Forwarding
You have internet at your home or business. Therefore, you have a port (for example an extension on your router). Most internet traffic comes in on Port 80 and is often, but not always blocked by your ISP (internet service provider). So If you want to see the camera activity on your computer either in or out of your house, you need to do the following.
The following steps are best practices for port forwarding, Uniden suggests referring to your manufacturer’s router information when setting up your DVR/NVR
- In the DVR/NVR, depending on model, set the following in the settings > network screen
- Turn off “Obtain an IP address automatically” or DHCP
- HTTP port to: 8080
- Server port to: 30000 (any port will do outside of the common ports, suggest to use a range where a beginning and ending number are used for server and mobile ports)
- Mobile port to: 30001
- Set an IP address for your DVR. (As routers often apply IP address sequentially, we suggest using something that will not be in conflict with another device, ie. 192.168.1.115)
- Ensure subnet mask is correct (Many are defaulted to 255.255.255.000)
- Ensure your DVR/NVR is seeing your router gateway (ie. 192.168.1.1)
- In your router, depending on the model and manufacturer, you will need to perform the following:
- Reserve a static IP address for your DVR/NVR using the same one you assigned in your DVR/NVR previously. See your routers user manual.
- Set port forwarding for the following
- Port 8080 using TCP/UDP
- Port 30000-30001 or your specific range you have setup on your network and DVR/NVR
- These are potential ports that need to be configured. If you do not have success above, configure the following
- Port 37777 = TCP
- Port 37778 = UDP (Optional)
- Port 554 = This is an optional TCP and UDP type port that allows video to be accessed from the DVR using RTSP protocol. RTSP is an advanced feature that allows integration of camera streams coming to the DVR to be connected to another device, like an access control system or for embedding video on a website.